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WELCOME TO THE WIMPOLE ROAD SURGERY WEBSITE.

We hope the website shows you how the surgery works and how to make the best use of all the services available.


IN CASE OF EMERGENCIES, PLEASE RING THE DOCTORS’ OUT OF HOURS SERVICE ON:- Telephone 111 (This is the new number from Nov 5, 2013)


USUAL OPENING HOURS

Wimpole Road Surgery is open Monday to Friday between 8:00am and 6:30pm.

Staff are available on the telephone within these hours

If you cannot attend your appointment please contact the surgery as soon as possible, this enables us to offer your appointment to another patient. The number of appointments missed/not attended by patients averages 100 per month which is the equivalent of 5 surgeries!


APPOINTMENTS.

Please click here to learn about how the Appointments system works.


SPECIAL NOTICES:

The Emergency Telephone Number for the OUT OF HOURS SERVICE changed on November 5, 2013 to Telephone 111

IF YOU REQUIRE URGENT MEDICAL ASSISTANCE, WHICH CANNOT WAIT UNTIL THE SURGERY RE-OPENS, PLEASE DIAL 111. (CALLS TO THE NHS 111 SERVICE ARE FREE FROM BOTH LANDLINES AND MOBILES). IF YOU HAVE A LIFE THREATENING MEDICAL EMERGENCY PLEASE DIAL 999.


FORMATION OF COLCHESTER MEDICAL PRACTICE

SHRUB END SURGERY, CASTLE GARDENS SURGERY & WIMPOLE ROAD SURGERY ARE COMING TOGETHER TO FORM COLCHESTER MEDICAL PRACTICE.

WORKING MUCH MORE CLOSELY TOGETHER WILL ENABLE US TO OPERATE MORE EFFICIENTLY & ENSURE THAT A GREATER PROPORTION OF OUR RESOURCE IS FOCUSED ON CLINICAL CARE & IMPROVED ACCESS.

WE WILL STILL BE OPERATING FROM ALL 3 SURGERIES & YOU WILL STILL BE ABLE TO SEE YOUR USUAL GPS & NURSES.

WE ARE AIMING TO RECRUIT ADDITIONAL GP & NURSE CAPACITY IN THE NEAR FUTURE. AND FROM MAY, IT IS PLANNED THAT WE WILL BE FULFILLING ALL OUR PHLEBOTOMY NEEDS AT OUR SURGERIES.

IT IS VERY EARLY DAYS & WE WILL KEEP YOU ADVISED OF FUTURE DEVELOPMENTS. IN THE MEANTIME, IF YOU HAVE ANY COMMENTS OR SUGGESTIONS PLEASE DROP A LINE TO YOUR PRACTICE MANAGER.


IMPORTANT NOTICE

THURSDAY 17th APRIL

WE WILL NOT BE HOLDING OPEN SURGERY ON THURSDAY MORNING 17th APRIL.

A LOCUM DOCTOR WILL BE AVAILABLE TO SEE PATIENTS BY BOOKED APPOINTMENT ONLY.

DR CLARIDGE WILL BE ON CALL FOR EMERGENCIES ONLY . PETER WILL STILL BE AVAILABLE FOR HIS EXPRESS CLINIC AND MORNING SURGERY.

WE APOLOGISE FOR ANY INCONVENIENCE THIS MAY CAUSE


HALF DAY SHUTDOWN - WEDNESDAY, 9TH APRIL 2014

PLEASE NOTE THAT THE SURGERY WILL BE CLOSED FROM 12.30PM ON WEDNESDAY, 9TH APRIL 2014 DUE TO A HALF DAY SHUTDOWN FOR TRAINING PURPOSES.

IF YOU REQUIRE URGENT MEDICAL ASSISTANCE, WHICH CANNOT WAIT UNTIL THE SURGERY RE-OPENS, PLEASE CALL 111. CALLS TO THE NHS 111 SERVICE ARE FREE FROM BOTH LANDLINES AND MOBILE PHONES. IF YOU HAVE A LIFE THREATENING MEDICAL EMERGENCY PLEASE DIAL 999

WE APOLOGISE FOR ANY INCONVENIENCE THIS MAY CAUSE AND WE THANK YOU FOR YOUR CO-OPERATION


WHAT DOES THE GOVERNMENT DO WITH MY DATA?

Details of what the goverment does with your data is found here and here.


BENEFITS REFORM - REQUESTS FOR GP LETTERS

The Benefits System is undergoing major changes and we are aware this is impacting on many of our patients. GPs provide medical care to their patients and are not in a position to administer nor to police the benefits system. It is not appropriate for the GP to be asked for letters of support or letters to confirm housing or care needs. GPs are not contracted or resourced to provide this service and do not have the capacity to do so. Time taken up with paperwork is time taken away from direct patient care. There are contractual and agreed methods for GPs to provide medical information to the Department for Work and Pensions, Local Authority and other agencies. These are sent to the GP practice and GPs respond directly to the departments requesting information. Therefore we cannot respond directly to requests from patients for letters of support. If you have been told by any agency to obtain such a letter from your GP then please ask at reception for a copy of this information which you can then give to the department and/or organisation which has told you to get a GP letter.

THE CARE QUALITY COMMISSION

ALL GP PRACTICES HAVE REGISTERED WITH, AND WILL BE REGULATED BY, THE CARE QUALITY COMMISSION (CQC) FROM 1ST APRIL 2013.

ALL PRACTICES WILL BE INSPECTED BY THE CQC INSPECTORS AFTER 1ST APRIL 2013. NO DATES HAVE BEEN GIVEN AND IT IS LIKELY THAT WE MAY ONLY RECEIVE 48 HOURS NOTICE FOR A ROUTINE VISIT. WE ARE AWARE THAT THE CQC INSPECTORS WILL BE PARTICULARLY INTERESTED IN THE EXPERIENCE OF PATIENTS AND WILL WANT TO TALK TO PATIENTS DURING THEIR VISIT. WE WOULD LIKE PATIENTS TO BE AWARE OF THE POSSIBILITY OF THIS VISIT AND ENCOURAGE THEM TO LOOK AT THE CQC WEBSITE FOR MORE INFORMATION, AND TO COMPLETE OUR PATIENT QUESTIONNAIRES TO ENABLE FEEDBACK TO BE GIVEN TO THE INSPECTORS.

Don't want to go to A & E?

The local NHS Clinical Commissioning Group have designed a website to help you find a more appropriate alternative service .

Read more here


NEED ADVICE RE SELF HELP?

If you would like advice regarding self help measures to deal with health matters and you wish to visit the NHS Choices web page click here.


NORTH EAST ESSEX HEALTH ENGAGEMENT FORUMS

This is your chance to hear more about health developments in North East Essex. Find out more here here


NURSE PRACTITIONER-LED EXPRESS CLINIC

TO REDUCE YOUR WAITING TIME, PLEASE MAKE FULL USE OF OUR HIGHLY SKILLED NURSE PRACTITIONERS WHO CAN DEAL EFFECTIVELY WITH MANY COMMON MEDICAL AILMENTS. OUR NURSE PRACTITIONER-LED EXPRESS CLINIC IS BETWEEN 8 - 9AM MONDAY TO FRIDAY.


ACUPUNCTURE

PLEASE NOTE THAT, DUE TO DR DAVIDSON'S RETIREMENT AT THE END OF MARCH 2013, WE WILL, REGRETTABLY, BE UNABLE TO CONTINUE TO PROVIDE ACUPUNCTURE, WITH EFFECT FROM MONDAY, 4TH MARCH 2013.


OPEN SURGERY

PLEASE NOTE THAT WITH EFFECT FROM MONDAY 17TH DECEMBER 2012 OPEN SURGERY FROM MONDAY TO THURSDAY MORNINGS WILL CLOSE AT 10.00AM IN LINE WITH OTHER GP PRACTICES WHO PROVIDE THIS SERVICE. THANK YOU FOR YOUR CO-OPERATION


Joint Health and Wellbeing Strategy

You are invited to develop a Joint Health & Wellbeing Strategy for Essex!

The Essex Health and Wellbeing board is developing a Joint Health and Wellbeing Strategy for Essex, and we need your help. The strategy will identify the priorities that will make the greatest difference to the health and wellbeing of Essex residents. To find out more from their website, click here: Engage Essex

To download and read the document click here: Health and Wellbeing Strategy

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NHS Constitution and Wimpole Road Surgery

Self Help Booklet

Child and Adolescent Counselling

Flu Vaccination Are you at risk?

Patient Preference Group

Foreign Language Page

OPEN SURGERY Since July 2011, this has replaced the extended hours that we used to offer.

Information on the 2 week referral system

2012 RESULTS OF PATIENT SURVEY


Nurse Practitioner Run Express Service

Patient survey Questionnaire for Nurse Practitioner Express Clinic.

Results of patient survey for Nurse Practitioner Express Clinic.


MEDICATION ISSUES:

Eligibility for NHS prescriptions and living abroad Eligibility for NHS prescriptions and living abroad 2012

PLEASE ALLOW A MINIMUM OF 48 HOURS FOR PRESCRIPTION REQUESTS TO BE PROCESSED.

UNDER NO CIRCUMSTANCES WILL PRESCRIPTIONS BE ISSUED ON THE DAY.

IT REMAINS THE PATIENT'S RESPONSIBILITY TO REQUEST THEIR MEDICATION ON TIME.

THE PRACTICE HAS TO COMPLY WITH

• PATIENT SAFETY (AVOIDING MISTAKES)

• REDUCE WASTAGE

• 28 DAY PRESCRIBING

THE PRIMARY CARE TRUST IS CONSTANTLY MONITORING PRACTICE PRESCRIBING, AND MAKING AJUSTMENTS AS IT FEELS APPROPRIATE IN ORDER FOR THE NHS TO BE COST EFFECTIVE, WHICH THIS PRACTICE SUPPORTS.

WASTED medication is costing NHS North East Essex £5 million a year.

Learn More And More

WHY YOUR PRESCRIPTIONS ARE ONLY FOR 28 DAYS.


YOUR VIEWS ARE IMPORTANT TO US:

Patient Preference Group

Please return your completed questionnaire to Christine Ward at Wimpole Road Surgery, 52 Wimpole Road, Colchester CO1 2DL or place it in the black box on front reception - Thank you.


IN CASE OF EMERGENCIES, PLEASE RING THE DOCTORS’ OUT OF HOURS SERVICE ON :Telephone 111 (This is the new number from Nov 5, 2013)

IMPLANON (LONG ACTING CONTRACEPTION) INSERTION AND REMOVAL IS NOW AVAILABLE .

Please contact reception for appointment.


ST HELENA HOSPICE BEREAVEMENT

The bereavement service aims to offer bereavement support to all newly bereaved individuals and families, including children. Individuals and families, including children must: • Be recently bereaved. • Be in need of bereavement support. • Live within the North East Essex GP catchment area. Professionals, individuals and families can all access the service directly.

If you wish to know more please click here and here.

If you wish to to download the referral form please click here.


TRAVEL CLINICS

Are available, for all vaccines and advice. Please contact Practice Nurse.


GP CARE ADVISER

If you need information about social services, aids for the home, organisations or local groups. Please ask the Receptionist for an appointment. Home Visits can be arranged for those genuinely unable to get to the Practice.



 
 

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