Wimpole Road Surgery is open Monday to Friday between 8:00am and 6:30pm.
Staff are available on the telephone within these hours
If you cannot attend your appointment please contact the surgery as soon as possible, this enables us to offer your appointment to another patient.
The number of appointments missed/not attended by patients averages 100 per month which is the equivalent of 5 surgeries!
Please click here to learn about how the Appointments system works.
The Emergency Telephone Number for the OUT OF HOURS SERVICE changed on November 5, 2013 to Telephone 111
IF YOU REQUIRE URGENT MEDICAL ASSISTANCE, WHICH CANNOT WAIT UNTIL THE SURGERY RE-OPENS, PLEASE DIAL 111. (CALLS TO THE NHS 111 SERVICE ARE FREE FROM BOTH LANDLINES AND MOBILES).
IF YOU HAVE A LIFE THREATENING MEDICAL EMERGENCY PLEASE DIAL 999.
PLEASE NOTE THAT AS FROM MONDAY 8th SEPTEMBER WE WILL BE OPERATING OPEN SURGERY 5 DAYS A WEEK MONDAY FRIDAY MORNINGS.
AFTERNOON APPOINTMENTS WILL BE AVAILABLE TO BOOK FROM 11.30am EACH DAY.
FLU VACCINATION CLINICS
These clinics will be held on the following dates:-
Tuesday 23rd September
Thursday 16th October
Please attend the surgery during these times, no appointment is necessary.
These clinics are for patients considered to be in the clinical At Risk groups only.
Please ask reception for more information.
At Risk Groups
65 + years
HALF DAY SHUTDOWN
CHANGES TO BLOOD TESTING
From 1st May 2014 - The organisation of Blood testing is changing.
For further details, click here:- phlebotomy and here.
WHAT DOES THE GOVERNMENT DO WITH MY DATA?
Details of what the goverment does with your data is found here and here.
BENEFITS REFORM - REQUESTS FOR GP LETTERS
The Benefits System is undergoing major changes and we are aware this is impacting on many of our patients.
GPs provide medical care to their patients and are not in a position to administer nor to police the benefits system. It is not appropriate for the GP to be asked for letters of support or letters to confirm housing or care needs. GPs are not contracted or resourced to provide this service and do not have the capacity to do so. Time taken up with paperwork is time taken away from direct patient care. There are contractual and agreed methods for GPs to provide medical information to the Department for Work and Pensions, Local Authority and other agencies. These are sent to the GP practice and GPs respond directly to the departments requesting information.
Therefore we cannot respond directly to requests from patients for letters of support.
If you have been told by any agency to obtain such a letter from your GP then please ask at reception for a copy of this information which you can then give to the department and/or organisation which has told you to get a GP letter.
THE CARE QUALITY COMMISSION
ALL GP PRACTICES HAVE REGISTERED WITH, AND WILL BE REGULATED BY, THE CARE QUALITY COMMISSION (CQC) FROM 1ST APRIL 2013.
ALL PRACTICES WILL BE INSPECTED BY THE CQC INSPECTORS AFTER 1ST APRIL 2013. NO DATES HAVE BEEN GIVEN AND IT IS LIKELY THAT WE MAY ONLY RECEIVE 48 HOURS NOTICE FOR A ROUTINE VISIT.
WE ARE AWARE THAT THE CQC INSPECTORS WILL BE PARTICULARLY INTERESTED IN THE EXPERIENCE OF PATIENTS AND WILL WANT TO TALK TO PATIENTS DURING THEIR VISIT.
WE WOULD LIKE PATIENTS TO BE AWARE OF THE POSSIBILITY OF THIS VISIT AND ENCOURAGE THEM TO LOOK AT THE CQC WEBSITE FOR MORE INFORMATION, AND TO COMPLETE OUR PATIENT QUESTIONNAIRES TO ENABLE FEEDBACK TO BE GIVEN TO THE INSPECTORS.
DON'T WANT TO GO TO A & E?
The local NHS Clinical Commissioning Group have designed a website to help you find a more appropriate alternative service .
Read more here
NEED ADVICE RE SELF HELP?
If you would like advice regarding self help measures to deal with health matters and you wish to visit the NHS Choices web page click here.
NORTH EAST ESSEX HEALTH ENGAGEMENT FORUMS
This is your chance to hear more about health developments in North East Essex. Find out more here here
Complaints Form ? Click here
Joint Health and Wellbeing Strategy
You are invited to develop a Joint Health & Wellbeing Strategy for Essex!
The Essex Health and Wellbeing board is developing a Joint Health and Wellbeing Strategy for Essex, and we need your help.
The strategy will identify the priorities that will make the greatest difference to the health and wellbeing of Essex residents.
To find out more from their website, click here:
To download and read the document click here: Health and Wellbeing Strategy.
NHS Constitution and Wimpole Road Surgery
Self Help Booklet
Child and Adolescent Counselling
Flu Vaccination Are you at risk?
Patient Preference Group
Foreign Language Page
OPEN SURGERY Since July 2011, this has replaced the extended hours that we used to offer.
Information on the 2 week referral system
2012 RESULTS OF PATIENT SURVEY
Eligibility for NHS prescriptions and living abroad
Eligibility for NHS prescriptions and living abroad 2012
UNDER NO CIRCUMSTANCES WILL PRESCRIPTIONS BE ISSUED ON THE DAY.
PLEASE ALLOW A MINIMUM OF 48 HOURS FOR PRESCRIPTION REQUESTS TO BE PROCESSED.
IT REMAINS THE PATIENT'S RESPONSIBILITY TO REQUEST THEIR MEDICATION ON TIME.
THE PRIMARY CARE TRUST IS CONSTANTLY MONITORING PRACTICE PRESCRIBING, AND MAKING AJUSTMENTS AS IT FEELS APPROPRIATE IN ORDER FOR THE NHS TO BE COST EFFECTIVE, WHICH THIS PRACTICE SUPPORTS.
WASTED medication is costing NHS North East Essex £5 million a year.